The needs of our clients have changed significantly over the years. The reorganisation of operations and tasks, co-operation between different parties, and the emphasis on user needs has increased demand for new kinds of skill sets. Alongside traditional planning services, there are newer services to support the continuous daily operations of our clients. Our growing catalogue of services requiring close communication include: mobility management, continuous transportation network development, improving transportation safety, and different kinds of infrastructure and public service usage tracking.
As governments and municipalities face demands for efficiency and the purchaser-provider model becomes more common, services are more often bought from third party service providers. Instead of traditional planning services, clients require services that support their continuos operations and compile information to maintain a situational overview. Providing these services requires new skill sets and a new way of thinking, as well as efficient methods for gathering, analysing and managing both transportation data and data about physical assets.
Clients’ planning requirements have increased in tempo. Today it is more important that planning is able to give quick answers to sudden and unexpected questions. In these situations it is rarely possible to begin a comprehensive study or a time consuming planning process. The service provider has to know the possibilities yielded by existing information, recognise the relevant points, analyse the information efficiently and process it into the format required by the client.
With our methods, we can offer clients more quality and efficiency with our planning services and tracking methods for continuous information management and reporting processes. In our experience, the best way to take care of sudden situations is extended maintenance contracts for regional traffic models and independent collection of time series datasets from open data sources, or other sources agreed upon with the client.